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Newbie
Posts: 3
Registered: ‎10-04-2017
Accepted Solution

Continu blue led wireless 128 gb usb

I pressed the on/off for about 15 seconds and now I have a continuous bleu led light and I am not able to turn it off or make a connection anymore. I can't detect the Wi-Fi. I bought the stick two days ago and it worked fine. What to do?
SanDisk Guru
Posts: 4,197
Registered: ‎07-18-2007

Re: Continu blue led wireless 128 gb usb

if you connect it to a computer is it recognized? If so you can try the manual FW update process and see if that will help. if not let the battery run out and then see if it will charge or turn on. If not it would likely need to be replaced. 

Newbie
Posts: 3
Registered: ‎10-04-2017

Re: Continu blue led wireless 128 gb usb

I will try that at home. Thanks
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Newbie
Posts: 3
Registered: ‎10-04-2017

Re: Continu blue led wireless 128 gb usb

After a few hours the blue led was off. After loading the stick all works fine again. So I don't know what happened but the problem is solved.