Posts: 1
Registered: ‎12-12-2015

Unable to transfer photos

Trying to backup my photos. Clicking on "all" most "fail" and won't upload.

When scrolling through manually most will load and disappear before I can click on it. Can only save a few. 


Other issue - tried to auto-backup camera roll. Get an "error: iOS Background Transfer Fail"

 So frustrated not to be able to find these troubleshooting problems on the website or manual 


SanDisk Guru
Posts: 4,120
Registered: ‎07-18-2007

Re: Unable to transfer photos

how much free storage space is on your iOS device? Basically the way iOS works is file transfers are copied to the clipboard then the transfer is made and the clip board is cleared. If you are low on internal storage transfer may fail. try transferring in smaller chunks until you can free up some more space on the iOS device. 


If you have plenty of free space what happens if you transfer smaller amounts? Do you see the same transfer failures?

Posts: 1
Registered: ‎04-02-2017

Re: Unable to transfer photos

I keep trying to import my photos from the connect drive to my iphone but this keeps appearing. It's becoming really annoying I can't get the pictures I need on my phone. What to do with this? Need immediate response.