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Newbie
Posts: 6
Registered: ‎08-04-2017
Accepted Solution

Unknown Artist/Unknown Album when playing

Hallo,

I just copied music to the music folder.

In very many cases display shows "Unknown Artist/Unknown Album" when playing.

(some others are working)

The titel entry is there, but neither under "Album" nor "Artist" it is listed.

So you can't select that Album or Artist at all.

Directory can by seen and played with WMP without problems.


What might be the reason for that?

SanDisk Guru
Posts: 16,068
Registered: ‎04-17-2008

Re: Unknown Artist/Unknown Album when playing

The player reads and displays information contained in the ID3 tags of the files, NOT the file name itself.

 

Your ID3 tags are either missing, wrong format or need editing so the player can read them. MP3Tag is the preferred (& free) tag editor.

Newbie
Posts: 6
Registered: ‎08-04-2017

Re: Unknown Artist/Unknown Album when playing

Hi

 

thanks for the information.

 

As for playlists the ID3-Tags are not used but the path I could set them up to play the desired files.

(of course Album name is not shown, according to your hint)