08-03-2017 09:08 PM
I have a SanDisk Clip Sport Plus, Firmware 2.09. It's new. I loaded an Audible aa formated Format 4 file through the Audible Manager. I activated the SanDisk. Audible Manager sees the file on the Sport. Everything in audible seems ok.
When I go to the Audible folder on the Sport, the file is there. But when I click on it to play I get "File format not supported".
What do I need to do to get the Clip[ Sport Plus to see the file and play it?
Any suggestions would be helpful.
08-04-2017 12:57 PM
the clip sport plus only support Audible enhanced format .aax. see the link below. Also there is a board for the clip sport plus so this post may be moved to the correct board.
SanDisk Clip Sport Plus/Sport/Jam/Voice supported audio/music formats
NOTE: Clip Sport Plus/Sport/Jam/Voice supports audiobooks obtained from Audible and DRM free Audiobooks only.