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SanDisk User
Posts: 36
Registered: ‎01-26-2008

Re: Problem With Album Art

[ Edited ]

They don't need to be below 20kB in size.

 

I've got examples that work fine, and show as 82x82 images (on Clip Sport display), for a file as large as 83.6kB. I just scaled the images down (using ImageMagick v6.7) to 192x192 pixels, and file sizes shrunk (but not to below 20kB).

 

 

Note: Previously, I used the same technique for the Sansa Clip Zip, but scaled down to 128x128. When I saw the Clip Sport was available (with 128x128 OLED display, instead of 96x96), I changed to 192x192, which still works fine on the Sansa Clip Zip.

Newbie
Posts: 11
Registered: ‎07-27-2014

Re: Problem With Album Art

Well, I resized all the pictures to 192 by 192 and none of them work. I think I wasted enough time on this...I can only assume that there is a problem with my Clip Sport. From this point on I'll load them up without pictures.

SanDisk User
Posts: 22
Registered: ‎08-01-2014

Re: Problem With Album Art

Try these out.  I kept your dimensions and just resaved them with a lower resolution using paint.net so that they were under 20kb per pic

 

sansa pic help

 

 

 

Newbie
Posts: 4
Registered: ‎01-27-2015

Re: Problem With Album Art

I am having the same problems.  I have tried all your technique above to no avail.  Still no artwork showing at all....  Any updates on this now?

 

Here is my image file.

 

Any help would be greatly appreciated!

 

SanDisk User
Posts: 53
Registered: ‎12-13-2014

Re: Problem With Album Art

I have downloaded your image file on a Clip Sport and the artwork is showing beautifully. The only thing you should need to do is to rename the file to folder.jpg and copy it to the desired Album folder on the player.

Newbie
Posts: 4
Registered: ‎01-27-2015

Re: Problem With Album Art

Thank you so much for the reply.  I am glad to hear it worked for you.

 

Based upon your instructions, I think I may be misunderstanding how the album artwork files work here.

 

In the past, I simply had the artwork embedded in the mp3 file and it would show in the player.  No need to place anything in an album art folder.  This worked flawlessly on the Sansa Clip Zip.  I've tested a file with this artwork and it plays fine and shows the embedded artwork not only on the Sans Clip Zop, but also in iTunes, Windows Media Player, Vox, VLC, player and all my Android music apps.  Again, no need for a separate folder, just that mp3 file.

 

Here is the file:  https://dl.dropboxusercontent.com/u/542737/012-Yusuf-101_-_Abdullah_Basfar.mp3 (its only 750 KB)

 

Does the Clip Sport work differently than everyone else?  What do you think I need to do to get it working?  I may need step by step instructions.

 

Thanks so much for your help.

SanDisk User
Posts: 53
Registered: ‎12-13-2014

Re: Problem With Album Art

Embedded art is an alternative and works too. What software have you used to embed the artwork in the mp3-file you linked to? That one didn't work "out of the box" but when i embedded the same artwork with VLC to your file it shows up in the Clip Sport just as it should.

 

Here is step by step instructions for Windows Media player:

 

http://kb.sandisk.com/app/answers/detail/a_id/221/kw/album%20art/session/L3RpbWUvMTQyMjUzMzkzMy9zaWQ...

 

Some general information (using MP3Tag as editor):

 

http://tips4pc.com/computer-gadgets/five-reasons-your-mp3-player-doesnt-show-your-album-art.htm

 

I will investigate this further but it would great to know what software you have used to embed the artwork.

 

 

 

Newbie
Posts: 4
Registered: ‎01-27-2015

Re: Problem With Album Art

Hi,

 

Thanks so much for taking the time to look at this and reply so quickly.  I guess my thread notifcations aren't working because I never  got a notice that anyone replied.

 

Anyway, if you are still able to pick up where we left off.  I have been using iTunes (12.0.1.2.6).  It usually embeds the artwork no problem when you add artwork manually (not auto-downloaded from the iTunes store), but I also used the Doug's Apple script to embed the artwork as an extra step.  It has always worked fine in the past with all the Sansa stuff.  I'm not sure what is different now.

 

Thanks for any more help you can offer!

 

 

SanDisk User
Posts: 53
Registered: ‎12-13-2014

Re: Problem With Album Art

[ Edited ]

Your file https://dl.dropboxusercontent.com/u/542737/012-Yusuf-101_-_Abdullah_Basfar.mp3 uses the tag format ID3v2.2 which the Clip Sport doesn't seem to be fully compatible with. The preferred tag format with this player is ID3v2.3 although ID3v2.4 works well too. You can convert the tag format with iTunes: https://discussions.apple.com/thread/4555351

 

Choose version 2.3 in the droplist. It's possible to select multiple tracks at once if you want to speed up the process.

 

I have downloaded your track, imported it into iTunes 12 , converted the tag version to ID3v2.3 and copied it to the Sport and it seems to work OK. To verify the ID3 Tag version for a track select "Get Info" in the menu.

 

Newbie
Posts: 4
Registered: ‎01-27-2015

Re: Problem With Album Art

BAM!  That worked!  I used 2.3.  I thought it might be something about the ID3 tag version, but I could not find any documentation saying what the ClipSport prefered.

 

Thanks so much for your help.  This has officially been solved!