Thank you my friend. I will not give up on this. The device is new and I use this type of device as part of my healing therapy as I recover from multiple disabilities so I will exahaust all options. I have found in another threaad that several users had problems with devices freezing up after firmwre updates. This gives me a bit of hope. If no solution is found after all options are exhausted, I will return the device for exhange or refund. I persevere through all adversity and encourage others to do the same.
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