02-18-2014 10:13 PM
When the Zip first came out, there was a similar issue, with Audible taking time to add the player to its "approved list." I wonder if that is happening here. I would contact Audible about this. Note: the last time, Audible blamed SanDisk, but the fault really lay with Audible . . . .
01-06-2016 02:59 PM
If your computer recognizes your mp3 player but Audible does not, you probably need to update your firmware. You can do this by following these steps:
Remove external memory card
Turn on mp3 player, go to Settings, then to Info to check your firmware version - in order to play Audible books, you must have version 1.29, most Clip Sport's come with version 1.27
To update firmware go to this link and download the .hex file.
Save .hex file some place easy to find, like the desktop
DO NOT try to open this .hex file.
Connect your mp3 player to pc/laptop via USB port
To transfer this file to your player you must have at least a 50% charge on your player
Right click the .hex file and choose Send To mp3 player/Clip Sport
Go back into Settings, Info on the mp3 player to make sure the firmware version has been updated to version 1.29
Reinsert your external memory card
Audible will now be able to recognize your mp3 player - enjoy!
03-16-2017 08:37 PM
Now that this is 2017, and the firmware version is 1.36, this no longer seems to work. I have updated to firmware version 1.36 and still cannot activate my Clip Sport through Audible.