@soaliar wrote:
You mean resetting by keeping the main button pressed around 30 seconds? It reboots the the Mp3 but the problem is still there.
Yes.
@soaliar wrote:
Or you mean something like “factory reset”? If that’s the case, I don’t know how to do it.
No. All that does is reset your personal settings.
@soaliar wrote:
I’ll try updating the firmware. Thanks.
Good. Let us know what happens. 
