09-10-2014 06:07 PM
Hi All - I just got my Clips sport and have upgraded to 1.17 firmware. I cant beleive how much trouble I'm trying to get it to play songs in order.
I drag over an album from itunes into the clip Music folder. The album which has three disc (CD's) and each disc has around 20 songs. The file names show up in the clip folder as:
with the next album showing up as
All songs have correct tags assigned (via itunes).
However when I trying to play them on the clip via Music / Album it shows them in a weird order:
Disc 1 - Song 1
Disc 2 - Song 1
Disc 1 - Song 2
Disc 2 - Song 2
How the hell can I get the clip sport to play all disc 1 songs in order then move onto disc 2?
I wish I just bought a **bleep** ipod nano!
09-10-2014 08:46 PM
Are you sure that this is not an ID3 tag issue, with the title and/or album fields?
You might check with good Internet freeware tag editor MP3Tag.
09-22-2014 05:05 PM
Some days ago I bought the SanDisk Sport Clip. While looking for a fix for issues with track order (for mp3 files with full ID3 tags) I stumbled upon this forum and decided to post my question in the hope of a useful reply from SanDisk support.
Will the issues mentioned above be fixed in an upcoming Firmware update?
(It would be great to receive a replay within a week, since then the warranty will approach expiration and I will be forced to return the product for a refund if things remain as they are now, with the associated breach of trust in brandname).
09-22-2014 10:45 PM
The Sport has engineering restrictions. It is unlikely that the truncation will change, due to database limitations. On the second issue, my understanding, if I recall correctly, is that the songs will be in order but by batches depending upon when they were added to the player. Someone posted here, I believe, software that handles this, when run against the player's contents (and so the software would need to be run periodically)--the software basically simulated a full re-transfer of the player's contents to the player (or something like that). You could try a search here.
SanDisk currently is working on improved firmware, but what it might be is unknown (as is the when).
If you have an upcoming return deadline, the Clip+ and Clip Zip are nice players, indeed, and do not have these issues, if they are important ones for you . . . .
09-25-2014 07:13 AM
Reply to Miikerman, 09-22-2014 10:45 PM.
Miikerman. Your response is greatly appreciated and has been very useful.
I'm sorry to hear about the database limitations. For my understanding: is the restriction on character length for names inherited from restrictions in FAT? If so, does this player employ an older more restrictive version of FAT than is common and would that explain why all previous players that I have owned did not suffer from this limitation?
Perhaps, given these restrictions, there is an improvement opportunity by implementing an automated unique full-filename --> short-filename mapping (something along the lines of e.g. 8.3 format) rather than the simple truncation that in practice will often amount to a many-to-one mapping.
With interest I pursued the second point that you made in your reply about rebuilding the file allocation table. I tried your suggestion and at first sight this seems indeed to have restored the alphabetical sorting in the Folder view. For me this is an acceptable situation, so I will hold on to this player (because of the other excellent specs, like battery lifetime & memory extendibility). However, since this workaround introduces extra steps after every file-update I still hope that a permanent solution will be implemented in a future Firmware version.
I do have some concerns about the impact of the repeated FAT rebuilding on the lifetime of the flash memory, because with this workaround every file is effectively copied three times. Does this imply that the lifetime is reduced by a factor three as well?
Once again thanks for the help! Cheers.
09-26-2014 08:36 AM
And here's the software that can be run as against the songs on you Sport, to put it in alphabetical order (I just found it again): FatSorter.
09-26-2014 09:20 AM
Please allow me to make a small addition to Miikerman's post.