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SanDisk User
Posts: 64
Registered: ‎06-07-2014

Re: Clip Sport Songs Order & Album Mix-ups

It should be. I mean, I think that it's the current set up. 

SanDisk User
Posts: 36
Registered: ‎01-26-2008

Re: Clip Sport Songs Order & Album Mix-ups

Long term satisfied SanDisk and Sansa customer .. Just bought Clip Sport 8GB device, and have updated to v1.18 (latest). This will still NOT show tracks in other than alphabetical, even with .m3u play-list file. I am using Vorbis (.ogg) files on Ubuntu Linux, ripped from my own CD collection. The files all work fine on Linux, Android, and Sansa Clip Zip. When will this be fixed?
Newbie
Posts: 1
Registered: ‎07-07-2014

Re: Clip Sport Songs Order & Album Mix-ups

I just emailed SanDisk Support about this as well  . . . if they come back with anything useful (within 2 days) I will post it here.  I just exchanged my defective Clip Zip for the Sport a month or so ago and have been very frustrated with this issue.  I listen to audiobooks.  

 

First transferred books to an external card, had this problem.  Then I installed Firmware update 1.18 and did not have the problem any more.

 

Today, transferred a book to internal memory for the very first time and had the problem again. The strange thing is, if I view the contents of the internal memory from my computer, the parts are in order.  Viewing them on the Sport under the 'Books' feature, they are all screwed up.  This book has 39 parts, so I am not keen on hunting for each part.

 

Then, based on what I just read here, I looked at the book under the 'Folders' feature, and the parts are in order.  Thank God.

 

But what the heck?  Screwy as can be.

SanDisk Guru
Posts: 16,026
Registered: ‎04-17-2008

Re: Clip Sport Songs Order & Album Mix-ups


pattiq22 wrote:
The strange thing is, if I view the contents of the internal memory from my computer, the parts are in order.  Viewing them on the Sport under the 'Books' feature, they are all screwed up.  This book has 39 parts, so I am not keen on hunting for each part.

 

Then, based on what I just read here, I looked at the book under the 'Folders' feature, and the parts are in order.  Thank God.

 

But what the heck?  Screwy as can be.



This is because your computer sees the "file" structure; you Clip Sport does not. It reads (and sorts) by the information in the ID3 tags. If you look under Folders, it's more like looking at the contecnts on your computer, by file names.

 

You need to edit your tags.

 

Not screwy at all. That's the way they work. Smiley Wink

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Clip Sport Songs Order & Album Mix-ups


Tapeworm wrote:
Not screwy at all. That's the way they work. Smiley Winki

And, in fact, that's the way the majority of modern players work--folder view is in the minority.

Newbie
Posts: 1
Registered: ‎07-19-2014

Re: Clip Sport Songs Order & Album Mix-ups

I'm a new owner of a Clip Sport player.  I used EasyTag to set the ID3 tags for the files in a folder.  I force-wrote changes to ensure that the tags were rewritten.  I deleted the MUSIC.LIB file, hoping that it would be regenerated using the tags.  Even with that, the files in the album view are in alphabetical order by the song name, ignoring the number that preceeds the song name on the file, and apparently, the number in the ID3 tag.  This songs in this folder are ogg files, BTW.

 

In the folder view, as well, the order is unexpected.  In the folder I mentioned above, the order is 16*, 02*. 04*. 03*, 05*, 06* (the * indicates the rest of the file name).

 

In my experience, I am unable to influence the order of the files.  I bought the device knowing some people had trouble with song order, but had read (I thought) that the folder view was conventional and I could live with that.

 

Hoping I could write a program to "touch" the files in the correct order, I looked at file modified, accessed, and changed dates, but none of them predict the file order.

SanDisk User
Posts: 36
Registered: ‎01-26-2008

Re: Clip Sport Songs Order & Album Mix-ups

This is still the biggest performance (firmware) issue with the SanDisk Clip Sport.

 

Alphabetic is just random that doesn't work properly.Smiley Mad

 

There are several possible work-arounds that would resolve this.

 

  • (EASY FIX):: Don't support all-tracks view / scroll list. This should not prevent random play, and completely removes MEMORY-constraint issue. I have only ever used this function (and only on desktop) to search or compare/edit, for standardized spelling / case, or to find obscure B-side tracks (alt. artist / covers).
  • (TRADE OFF):: Remove feature of seperate external and internal storage, to provide a larger song/track storge capability. This still needs other bugs (in sorting / near-duplicate tracks / presentation) to be fixed. At the very least, the device should then work as well as the Sansa Clip Zip.
  • (TRUE SOLUTION):: A more sophisticated memory schema, for sparse storage of track names (supporting 24-character sort, 36-character display). I am still wotking on this, including sample code, so will report back later ..

 

NOTE: For me, this also need support for Vorbis Ogg (.ogg) music, as ALL MUSIC should be in correct track-order. Albums should also appear in date (year and/or month) order by default, with alphabetic only an option.

 

I certainly hope they fix this soon, in firmware v1.19 or v1.20. Smiley Surprised

Newbie
Posts: 1
Registered: ‎08-16-2014

Re: Clip Sport Songs Order & Album Mix-ups

[ Edited ]

According to this (http://kb.sandisk.com/app/answers/detail/a_id/15598), the new firmware corrects this issue

SanDisk User
Posts: 36
Registered: ‎01-26-2008

Re: Clip Sport Songs Order & Album Mix-ups

Your link does not display anything useful.

 

I believe some of the track order issues were supposed to be fixed (in 1.17 or 1.18) for certain simpler/older music files types.

 

It certainly does NOT work (at all) for me.

SanDisk User
Posts: 36
Registered: ‎01-26-2008

Re: Clip Sport Songs Order & Album Mix-ups

Does anyone have a date / target for v1.19 (or v1.20) to be released?

 

Hopefully to address some of this ..