03-30-2015 06:53 PM
The sport does not recognize album names over 30 characters. I renamed the album with by selecting all the tracks on the album, right clicking, choose properties, and change the album name to something shorter - it now plays fine. I also updated firmware to 1.22
04-23-2015 08:14 AM
I'm having a ploblem with my sandisk clip sport the album mix-up and the time clock on the system will you help me or release another firmware update with the version 1.23.
i cant contact sandisk so please e-mail me on
for help on my MP3 player if the Firmware update is not possible.
12-18-2015 02:05 PM
I am considering purchasing a Sandisk Sansa Sport 8gb. However, whether you're listening to a Paganini concerto or a Beatles album, song order is highly significant, and almost never, if ever, is supposed to go alphabetically. Unless of course, you're on crack or act like it. So, I have to know beforehand whether the issue with playlist song order was fixed for these devices. Would someone here be so kind as to inform me about the status of the song order problem? Has there been a fix?
Thanks in advance!
01-19-2016 11:21 PM
I recently purchased a Sandisk Sport Clip and uploaded Nine Inch Nails - The Fragile, which is a double album.
The player is not seperating the two disks, even though they are tagged both with disk number and track number.
My test workaround was to remove rename the files as tracks 1-23 (instead of CD1 1-12 and CD2 1-11) but this didn't seem to work either.
Can anyone assist here? Also, what software are you using to retag, or can I just edit the file name directly? Thanks.
01-20-2016 05:38 AM - edited 01-20-2016 05:39 AM
You are very close to your desired solution by using track numbers 1-23
Using FOLDER play mode, change the filenames to start with 2-digit prefixes (01, 02, etc)
Using MUSIC play mode, change the mp3 tags so the track numbers have 2-digit numbering (01, 02, etc)
Best tagging results are obtained using "mp3tag" software from this url:
Under Tools -> Options -> Tags -> Mpeg, select Write to ID3v2.3 ISO-8859-1
02-05-2016 12:25 PM
What an absolute load of crap!
Given that the ID3 tag has been a completely standard thing since at least 1996 I find it incredulous that I've bought an Mp3 player that can't actually deal with them properly.
Retagging all of our track names with 2 digit prefixes is a completely insane fix. Sandisk, please get your finger out and fix the apalling software for this player as soon as possible.
It feels like a product that's someone travelled into the future from the crappy early 2000s.
Very disappointing, what a mess!
02-05-2016 06:04 PM
Prior to my recent purchase of a SanDisk Clip Sport, I enjoyed using a few iPod & iPad devices from Apple along with music file management with iTunes software. Even now, I continue to use iTunes to rip my CD collection into mp3 files for playback on my Clip Sport.
I always observed that iTunes automatically creates 2-digit prefixes to CD music filenames during the "ripping" process. These 2 digit prefix filenames are perfectly compatible with the FOLDER playback method of Clip Sport and Clip Jam.
Unfortunately, iTunes uses 1-digit track numbers in the ID3 tags for tracks 1-9 during the CD ripping process. The Clip Sport and Clip Jam will confuse the play order of music files using MUSIC playback method for 1-digit track numbers. One easy fix for this confusing behavior is to create 2-digit track numbers in the ID3 tags for music files 1- 9 (01, 02, 03, etc).
Once I decided I really enjoy using my cute little Clip Sport(s), using MUSIC playback mode, I decided I could easily resolve this minor nuisance using free mp3tag software. This software includes a command to change 1-digit track numbers to 2-digit numbers. Here is a link to the latest version (Jan. 2016).