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Newbie
Posts: 2
Registered: ‎03-03-2017

Re: Clip Sport Songs Order & Album Mix-ups

Hi there, newbie here.

 

for those who are looking for a workaround that does not involve using the Folder view: 

My workaround is to include the track number (with leading zero) in the title tag:

This is done easily with a "Tag - Tag" conversion in Mp3tag:

Field: Tag

Format string: %track% - %title%

 

then delete all Track tags (still with Mp3tag: select all, then delete the Track field on the left bar, and save.)

 

Without track tags, songs are sorted by title (alphabetically, therefore following the now embedded 2-digit numbering).

This way, the track number is also displayed during playback or browsing through an album, which I like.

 

I must say that I'm highly disappointed in this player. On top of this issue, I had to fiddle a ton with album arts (resolution limit, size limit, jpeg options, etc...). Basically you must carefully reformat everything you put on this player if you want it to play it right. (and yes, I have the latest 2.09 firmware).

 

I won't start listing the features I would like to see, as it barely performs the most basic tasks for which users are interested in a color screen in the first place.

 

Sorry for the rant, at least I proposed my solution. It's a hassle, but it works...

 

SanDisk Fanatic
Posts: 388
Registered: ‎09-12-2015

Re: Clip Sport Songs Order & Album Mix-ups

Thank you for contributing an excellent work-around for the track tag numbering problem with the Clip Sport Plus (FW 2.09).

 

This track tag numbering problem does not apply to the original Clip Sport (FW 1.17 and beyond).

      I find best results using 2-digit track tags, 00-99.

 

For album clip art, I find best results using jpg files with these parameters:

-> I use 200 x 200 pixels up to 300 x 300 pixels

-> I use 72 dpi 

-> When saving, click "Show options dialog", clear all EXIF checkboxes

 

The Clip Sport will optionally display the album art file without embedding into the mp3 files.

       ->If you use the filename  folder.jpg  and save into the album folder with the related mp3 files.

      

Newbie
Posts: 3
Registered: ‎03-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

Good job, thank you. Finally something that worked.

 

So the track tag actually messes things up instead of improving it. I didnt painstakingly edit all the tags perfectly on thousands of files for this to happen.

 

In my experience if companies make basic software errors like these then they won't improve, so I will return this product while I still can. 

 

I suddenly stopped hating iTunes Smiley Wink

 

 

 

 

SanDisk Fanatic
Posts: 388
Registered: ‎09-12-2015

Re: Clip Sport Songs Order & Album Mix-ups

[ Edited ]

In my experience  using the Clip Sport (not the plus version), 2-digit track tags (00-99) work perfectly if the album tags are identical and the critical information appears within the first 16 characters of the album tag.

 

If you have thousands of files and do not want to mess around with track tags, then try using Folder mode.

 

And take a look at these ideas about playlists I posted here last week.

        Batch File Command for Playlists

 

 

Newbie
Posts: 3
Registered: ‎03-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

[ Edited ]

 

When the Disc tag and Track tag aren't used properly and pretty much all software like windows explorer, mp3tag, ITunes, Winamp (old version from 2003), Foobar and lots more can all sort my ebooks properly (most of them by default), if only 16 characters of some tags are used and the problem persists for years, then someone is not doing a good job.

 

All it takes is to replace the shuffle option with a 'Sort By' option:

 

1) track# tag  (default. first check for a disc tag, then check for track tags,  leading zero's should not be needed and tags like 3/10 should ignore the /10 bit)

2) title tag       (default when (some of) the track tags are missing)

3) filename     (sort alphabetically, default when (some of) the title tags do not contain numbers AND (some of) the track tags are missing)

4) random      (shuffle)

 

I think this covers every possible scenario. This is how proper software works. If your programmers can't even handle unkown strings then replace them, I could do this in a few days if I had known how mp3 tags were read.

 

Highlighted
Newbie
Posts: 1
Registered: ‎04-09-2017

Re: Clip Sport Songs Order & Album Mix-ups

Okay, I have made an account on this forum just to reply to this post, if anyone's still following it, unless this solution has been posted.

 

So it seems that SanDisk released a firmware upgrade for the Clip Sport, version 1.38. It's noted in the Sansa Clip Sport user manual, which is where I found the link, but if you don't have that, it's here.

This firmware upgrade seems to fix the alphabetical order mishap, and according to SanDisk, adds some other features, like a lock button (hold the back button), battery notifications, and other bug fixes. Seems they were listening to us, after all.

 

Good luck with your players, if you haven't all discarded them by now!