Okay, I have made an account on this forum just to reply to this post, if anyone’s still following it, unless this solution has been posted.
So it seems that SanDisk released a firmware upgrade for the Clip Sport, version 1.38. It’s noted in the Sansa Clip Sport user manual, which is where I found the link, but if you don’t have that, it’s here.
This firmware upgrade seems to fix the alphabetical order mishap, and according to SanDisk, adds some other features, like a lock button (hold the back button), battery notifications, and other bug fixes. Seems they were listening to us, after all.
Good luck with your players, if you haven’t all discarded them by now!
