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Newbie
Posts: 2
Registered: ‎03-03-2017

Re: Clip Sport Songs Order & Album Mix-ups

Hi there, newbie here.

 

for those who are looking for a workaround that does not involve using the Folder view: 

My workaround is to include the track number (with leading zero) in the title tag:

This is done easily with a "Tag - Tag" conversion in Mp3tag:

Field: Tag

Format string: %track% - %title%

 

then delete all Track tags (still with Mp3tag: select all, then delete the Track field on the left bar, and save.)

 

Without track tags, songs are sorted by title (alphabetically, therefore following the now embedded 2-digit numbering).

This way, the track number is also displayed during playback or browsing through an album, which I like.

 

I must say that I'm highly disappointed in this player. On top of this issue, I had to fiddle a ton with album arts (resolution limit, size limit, jpeg options, etc...). Basically you must carefully reformat everything you put on this player if you want it to play it right. (and yes, I have the latest 2.09 firmware).

 

I won't start listing the features I would like to see, as it barely performs the most basic tasks for which users are interested in a color screen in the first place.

 

Sorry for the rant, at least I proposed my solution. It's a hassle, but it works...

 

Highlighted
SanDisk Professor
Posts: 404
Registered: ‎09-12-2015

Re: Clip Sport Songs Order & Album Mix-ups

Thank you for contributing an excellent work-around for the track tag numbering problem with the Clip Sport Plus (FW 2.09).

 

This track tag numbering problem does not apply to the original Clip Sport (FW 1.17 and beyond).

      I find best results using 2-digit track tags, 00-99.

 

For album clip art, I find best results using jpg files with these parameters:

-> I use 200 x 200 pixels up to 300 x 300 pixels

-> I use 72 dpi 

-> When saving, click "Show options dialog", clear all EXIF checkboxes

 

The Clip Sport will optionally display the album art file without embedding into the mp3 files.

       ->If you use the filename  folder.jpg  and save into the album folder with the related mp3 files.

      

Newbie
Posts: 3
Registered: ‎03-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

Good job, thank you. Finally something that worked.

 

So the track tag actually messes things up instead of improving it. I didnt painstakingly edit all the tags perfectly on thousands of files for this to happen.

 

In my experience if companies make basic software errors like these then they won't improve, so I will return this product while I still can. 

 

I suddenly stopped hating iTunes Smiley Wink

 

 

 

 

SanDisk Professor
Posts: 404
Registered: ‎09-12-2015

Re: Clip Sport Songs Order & Album Mix-ups

[ Edited ]

In my experience  using the Clip Sport (not the plus version), 2-digit track tags (00-99) work perfectly if the album tags are identical and the critical information appears within the first 16 characters of the album tag.

 

If you have thousands of files and do not want to mess around with track tags, then try using Folder mode.

 

And take a look at these ideas about playlists I posted here last week.

        Batch File Command for Playlists

 

 

Newbie
Posts: 3
Registered: ‎03-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

[ Edited ]

 

When the Disc tag and Track tag aren't used properly and pretty much all software like windows explorer, mp3tag, ITunes, Winamp (old version from 2003), Foobar and lots more can all sort my ebooks properly (most of them by default), if only 16 characters of some tags are used and the problem persists for years, then someone is not doing a good job.

 

All it takes is to replace the shuffle option with a 'Sort By' option:

 

1) track# tag  (default. first check for a disc tag, then check for track tags,  leading zero's should not be needed and tags like 3/10 should ignore the /10 bit)

2) title tag       (default when (some of) the track tags are missing)

3) filename     (sort alphabetically, default when (some of) the title tags do not contain numbers AND (some of) the track tags are missing)

4) random      (shuffle)

 

I think this covers every possible scenario. This is how proper software works. If your programmers can't even handle unkown strings then replace them, I could do this in a few days if I had known how mp3 tags were read.

 

Newbie
Posts: 1
Registered: ‎04-09-2017

Re: Clip Sport Songs Order & Album Mix-ups

Okay, I have made an account on this forum just to reply to this post, if anyone's still following it, unless this solution has been posted.

 

So it seems that SanDisk released a firmware upgrade for the Clip Sport, version 1.38. It's noted in the Sansa Clip Sport user manual, which is where I found the link, but if you don't have that, it's here.

This firmware upgrade seems to fix the alphabetical order mishap, and according to SanDisk, adds some other features, like a lock button (hold the back button), battery notifications, and other bug fixes. Seems they were listening to us, after all.

 

Good luck with your players, if you haven't all discarded them by now!

Newbie
Posts: 3
Registered: ‎12-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

It is not fixed in version 1.38. At least what many are asking for in this thread was not addressed in the latest firmware. "Songs" formatting does not recognize folders. If you have two folders of music, say two albums, the folder separation will be ignored by your Clip Sport and all songs from the two albums will be sorted in one list of files that will be played according to an inscrutable goofball logic. Sure in alphabetical order but geez you are going to load only one album??? Then what are you going to do with three or four albums rename each file??? Who wants to spend time doing that??? Let alone trying to figure out what sort of filing format to use? Also, you can't know the result until after loading the files and viewing them on your device.

 

If you load two albums and sort via "Songs" all files will be shown, sorted by some goofy logic others have tried to solve in this thread. If you look at those via "Folders" the formatting does not sort according to conventional numbering. I didn't realize the value of Rockbox until dealing with this. It's just that there are no easy work-arounds and there should be. Highly disappointing to say the least.

 

Files named 01_ABC_ through 12_ABC_ Do not sort properly in Folder view.

 

Files named 1through 13 Do not sort properly in Folder view.

 

Files named cd0track01 through cd0track12 sort properly in Folder view. I guess you could rename all your files this way. Joy.

 

"Songs" just screws up these files from multiple albums by throwing them all together.

Newbie
Posts: 3
Registered: ‎12-29-2017

Re: Clip Sport Songs Order & Album Mix-ups

So, thanks to all the advice here, I have just spent the last couple of hours renaming, renumbering and resorting my music using mp3tag and a file sorter, and it's mostly worked; my music is now in the order I want it to be in (with a couple of exceptions which don't seem to be working no matter what I do).

 

I like this little device; the sound quality is good and it's small and light; it was bought as a replacement for my old, and much loved Sony Walkman as the battery was beginning to die.  Had I known that there were all these issues with it, I'd probably have opted for another Sony, but at least it seems to be working OK now.

Newbie
Posts: 3
Registered: ‎12-30-2017

Re: Clip Sport Songs Order & Album Mix-ups

So my complaint is exactly stated here: https://www.schauenburg.nl/posts/2017/08/10-sansa-clip-sport/

 

The Request: The default ability to sort files alphabetically in Folders (without resorting to tagging fixes and the like). This might allow one to easily load albums and have those files play according to their intended order (the order originally determined by the musicians).

 

Surely SanDisk can accomplish this in a firmware update??

SanDisk Guru
Posts: 4,281
Registered: ‎07-18-2007

Re: Clip Sport Songs Order & Album Mix-ups

the sorting algorithm has not changed in a very long time and likely will not change. best advice is to use a program like MP3 tag and make sure all the ID3 tags are filled out correctly in the files and use the music option in the menu to view them. 

 

using files will be sorted alphabetically but any new added files will be sorted at the bottom of the list. as they are new additions to the FAT. If you want the files option sorted alphabetically you would have to load all files again each time anything new is added.