01-17-2017 03:36 PM
the sport plus does in fact support id3 tag sorting. Are you sure your music has the id3 tags filled out? If not you would have to edit that info. the clip sport does not add or edit id3 tags on its own.
if you are sure the ID3 tag info is present please provide more info about the file. what file type and source etc. If you can PM a link with a few sample files I will be happy to take a look and see if we can find the reason for the sorting issues.
02-02-2017 09:05 PM
I am also having a similiar problem with my new Clip Sport Plus not fully recognizing track numbers/ ID3 tags. On one of my music albums (11 tracks total) track #10 always plays as track #2. Then what should be #3 plays as 4 and so forth. Basically #10 has been inserted between #1 and #2. The displayed information on the player shows the track as being 2/11. I have just checked the ID# tag information with the program "Stamp" suggested by another user in this thread. It clearly shows the track as being #10. I have compared all the album tracks on the player as well as my computer and I cannot see anything unusual. ... The album is Josh Ritter's "The Animal Years".
02-02-2017 09:34 PM
The player appears to not have a workable bookmarking feature on Audible books. The player does not remember where it was on Audible books after leaving to listen to music. Also, attaching to the computer to download music causes the Audible book to go back to the beginning, without giving me a choice of "Resume or Start Over". I have even had this happen when giving the player a lengthy charge. ... Audible.com users need to be aware of where they are in a book. ... I DO have the "chapter mode" set to "on".
I have used various models of MP3 players for many years to do mostly Audible.com books. Very recently I switched from my dying Clip Zip to this Clip Sport Plus. On a positive note, I am enjoying the Bluetooth feature. And the sound seems much improved over my old Clip Zip using the my old wired headphones. I mostly do Audible books, but occasionally listen to music; just need to be careful now.
02-03-2017 05:23 AM
Here is a suggestion for your recent question:
I am also having a similiar problem with my new Clip Sport Plus not fully recognizing track numbers/ ID3 tags. On one of my music albums (11 tracks total) track #10 always plays as track #2. Then what should be #3 plays as 4 and so forth. Basically #10 has been inserted between #1 and #2. The displayed information on the player shows the track as being 2/11. I have just checked the ID# tag information with the program "Stamp" suggested by another user in this thread. It clearly shows the track as being #10.
->Try using 2-digit track numbers in your ID3 tags, starting with 01, 02, etc.
->Do not use 1, 2, etc. Do not use 1/11, 2/11, etc. Do not use 01/11, 02/11, etc.
Please report back here with your results.
02-03-2017 05:44 AM
As suggested, I used "Stamp" program to change the track numbers to double digits, i.e. 01, 02, 03 etc.
Very odd. The files are now coming up in the following order: 10, 01, 11, 02, 03, 04, 05, 06, 07, 08, 09 . Changing to the double digits actually threw it off a little more..
I have confirmed that "shuffle" is off, and have gone in and out of the album several times. Same result/order each time.
02-03-2017 06:12 AM - edited 02-03-2017 06:17 AM
The ID3 tag editor cited by SanDisk forum member Miikerman is "mp3tag".
This free program for PC (shareware) has many exccellent features that are perfect for use with SanDisk players.
You can use it to quickly renumber audio file track numbers using 2-digit numbers with leading zeros.
ALSO, SanDisk players work best with ID3 tag data formatted as ID3v2.3 ISO-8859-1.
(I usually delete all other tag types, such as APE, etc)
02-03-2017 06:41 AM - edited 02-03-2017 06:50 AM
oops... sorry about the wrong program; i downloaded the wrong mp3 editor. I had gone to the posted link but got fooled into downloading a different program.
So I now have the program "mp3tag" installed. It wanted to number the tracks 01/11, 02/11, 03/11, etc so I went ahead and let it do it in that manner, but it did not help. The tracks are now in the same order as my previous post 10, 01, 11, 02, 03, 04, 05 06, 07, 08, 09. The software shows the tag as ID3v2.3
02-03-2017 06:48 AM
OK. Thanks for testing my suggestions.
Try to change the track numbers using mp3tag.
Use 01, 02, 03, etc. Make sure these numbers match the sequence you want the audio files to play in your Clip Sport+
Do not accept 01/11 etc.
If you cannot change the track numbers, then maybe your audio files are "read only" ?
Mp3tag software is really amazing. Once you get a pleasing result, you should try the many other automated procedures,