Reply
Newbie
Posts: 4
Registered: ‎03-02-2017

SanDisk Clip Sport Plus - Unable to Pair with BeatsX Bluetooth Headphones

I recently bought a pair of BeatsX bluetooth headphones that I absolutely LOVE - have always been a big fan of SanDisk mp3 players so was hoping they had a bluetooth version and sure enough I found one with the 16GB SanDisk Clip Sport Plus.

 

Only problem is it doesn't pair with BeatsX Smiley Sad It can find the headset once bluetooth is turned on and it searches for device (shows the MAC Address), but whenever I try to pair I get a "fail to connect" message (if it even attempts - will typically just hang and not even attempt to connect).


I just downloaded and updated to the newest firmware 2.09 - is this issue going to be addressed soon so that I can use the mp3 player with a pretty popular bluetooth headset? If not I will just return these since that was the whole purpose in purchasing, but would be very dissapointed in that result.

Newbie
Posts: 1
Registered: ‎05-23-2017

Re: SanDisk Clip Sport Plus - Unable to Pair with BeatsX Bluetooth Headphones

I have the same problem to pair the Sandisk Clip Sport Plus with BeatsX. The player found the headphones' mac address, but when I click to pair, it said connection failed.  I reset the headphones, still failed to pair. I think the problem is on the MP3 player, 

Sandisk should find a solution to help solve this issue.