M3U playlist empty

Thank you JSW1735 for your simple and accurate step by step instructions!!!  Your solution worked after much frustration with the instructions in the manual as well as other posts about using a batch file. In addition, it certainly didn’t make sense (as per the manual) to copy all the music into another folder to create the playlist (unnecessarily duplicating) as all the songs were already on the player.

SanDisk, please, please update the manual with accurate and clearer instructions to prevent such frustration for future users!