Ok, I used my ClipSport for at least six-months, and now I’ve used my ClipSportPlus for about one-month.
Both of these products, and their respective user manuals, are mediocre. (And that is being kind.)
The products themselves are hap-hazard. They do work. But, they can behave differently each day
that you use them, thus putting the owner into ‘mumble mode’.
[ Hmm…they’re sort of “Donald Trump-ian”…unpredictable, but they work well enough, that the average
person continues to find them ‘acceptable’. ]
Ok, some specifics: This is my CSP, containing 2.13B firmware update
The ‘specs’ webpage for ClipSportPlus mentions NOTHING about which of the bluetooth standards
(generations) are applicable. (e.g. 1.0, 1.1,1.2,2.0, 3.0 or whatever). So, to call that webpage heading
‘specifications’ is a total misnomer.
The ‘user-manual’ PDF has a chapter 4 labeled Bluetooth, that is only HALF a page long. Containing
some basic sentences on pairing. But, what about UN-PAIRING??? How to do that? No mention.
(After some googling and head-scratching, in desperation I finally found, and tried ‘Restore’ under system-settings.)
Going down that path reveals that it indeed means ‘restore to factory settings’. So, the TWO devices that were paired
finally were un-paired and forgotten, which was what needed.)
So,. I had paired previously TWO separate devices: (1) a bluetooth speaker that I have at home, and that
proved successful. But my real goal was to pair my BT-headset, for my day-to-day use.
WARNING: I don’t recommend pairing TWO listening BT-devices, unless the one you really want/need is the
FIRST of the two paired devices. Because, my experience so far indicates that the CSP will only RELIABLY
auto-connect with the first device in the list. On any given day, when I power-up the CSP (after first turning on
the headset), it may or may not auto-connect to the 2nd BT-device in the list (the headset), which is the same
device that I’ve been using each day. In other words, tho, I never tried to use the BT-speaker again, I was
often having to go into Bluetooth menu on any given day. And, when I went into the BT-menu, there was never
a ‘check-mark’ next to either entry, so I’d have to scroll down to the 2nd entry, hit select-button, and after 4 or
5 seconds, it would say ‘connected’.
So, TODAY, after doing the factory-reset, I FIRST paired ONLY the headset, and tested power-down and power-back-up
sequences, and pairing was AUTOMATIC and INSTANTEOUS each time. So far, so good.
So, then I paired the BT-speaker, into the SECOND device-slot, and the BT-speaker can be chosen and it works.
Then I powered-down the speaker, powered-up the BT-headset, and then powered up CSP. Multiple times!
Each time, now it always auto-connected to the headset…and instantaneously!
So, consider this a bug-report. Hey, SanDisk corp: You need to have your engineers run TESTS with multiple–paired
devices, before you release the product!!!
And, you need to MENTION whether multiple devices is even supposed to be possible, in the USER MANUAL.
And, how to un-pair a BT-device. (Or, explain the factory-reset is the only way to accomplish this.)
A related confusion: One might THINK that a factory-reset would also erase one’s downloaded music files. But
you’d be incorrect, because it does NOT erase any music-related files! SO, YOU NEED TO TEACH IT TO ASK
whether or not to erase the files…otherwise, calling it ‘factory reset’ is a complete mis-nomer.
Ok, that’s enough ranting for today. (Geez…it’s a lot of work just trying to accurately DESCRIBE these various issues.)
Bottom-line…I’m gonna keep using my BT-headset and the ClipSportPlus. The bug isn’t a showstopper, and now that
I"ve found a ‘workaround’, I think I’m good to go.
But, I DO expect your engineers to find and fix the problem (and deliver a firmware update when it’s ready).