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Newbie
Posts: 3
Registered: ‎08-13-2017
Accepted Solution

Cant get audible to work

Just got my new mp3 player.

Installed and updated to latest FW: no problems there.

Tried to move a few titles accross using audible manager app:

2 main problems:

1, it doesnt show up in "book" menu

2, when i manually search for it "folder" menu, it says file format not supported?

 


Please help

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SanDisk Guru
Posts: 4,222
Registered: ‎07-18-2007

Re: Cant get audible to work

[ Edited ]

the sport plus only works with audible enhanced format .aax.. if you have format 4 or any other format you will need to delete it and redownload in .aax

Newbie
Posts: 3
Registered: ‎08-13-2017

Re: Cant get audible to work

Thank you, works perfect now!