06-27-2017 03:52 PM
Hi. I bought a sandisk clip sport plus 16gb bluetooth mp3 player and updated the firmware, but cannot pair it with my Billboard Wireless Earbuds (BB896). Is there a compatibility issue, or maybe I got a defective player?
06-28-2017 08:06 AM
i would recommend contacting sandisk support. they can check the version of EPROM used in the device you have. if it is an older version replacing it may solve the issue.