Thank you so much for your review. It will prevent this couple from buying the Jam, at least until some of these issues are resolved. My first Sansa Clip had a few problems with audiobooks, but, overtime, firmware updates corrected most of them, and we each keep two Clips going with audiobooks. Replacement time is here. Fortunately, a few old models remain available–at twice the price. With luck, they will give Sansa enough time to cleanup its faulty software. I can’t believe the audiobook market isn’t large enough to justify getting the software right.
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