01-17-2018 01:32 PM
Firmware is the software code that powers your Clip Jam. You can think of it as the operating system. SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware. For an optimal experience with your Clip Jam, SanDisk recommends that you update your Firmware with each new release. It’s fast, easy, and free!
Manual Firmware Update (Download and Instructions)
SanDisk Clip Jam Release notes
New changes since 1.12
1. Fixed aac total time display wrong issue
2. Fixed the long duration m4a file playback
New changes since 1.10
1. Fixed issue where the end of Audible Enhanced Format (.aax) files were cut off
New changes since 1.05
• Improved GUI translations
New changes since 1.03
02-07-2018 05:41 PM - edited 02-07-2018 05:42 PM
I can download the hex file to my computer but can't find root directory I use device manager to find Clip Jam E: but dragging hex file shows nothing i need the root directory I guess..Can't find folders by clicking on Jam E: Drive
02-07-2018 07:39 PM
The SanDisk instructions for manually installing Clip Jam firmware do not include a picture of the player's root directory.
Maybe this picture of the Clip Sport root directory will provide sufficient guidance for you?
Picture collected from this SanDisk web-link: