04-07-2016 12:47 PM - edited 04-08-2016 02:45 PM
Firmware is the software code that powers your Clip Jam. You can think of it as the operating system. SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware. For an optimal experience with your Clip Jam, SanDisk recommends that you update your Firmware with each new release. It’s fast, easy, and free!
Manual Firmware Update (Download and Instructions)
SanDisk Clip Jam Release notes
New changes since 1.03
04-08-2016 10:33 AM
After the installation of 1.05, the player does not turn on. When connceted to computer, I can still pass files to the internal memory, but screen does not turn on.
04-08-2016 12:56 PM
have you tried resetting the jam? hold the power button for 15 seconds and then turn it back on normally. If it is still the same it may need to be replaced. If that is the case contact sandisk support for warranty replacement.
05-24-2016 05:17 PM
Track number sorting issue was only partially fixed in the new firmware. I loaded a book where the Track tags went from 001 to 166. On my Clip+, track 001 corresponds to Title 101...... as it should, but on the Jam it corresponds to Title 701... and that is where the book begins playing. I hope that 1.07 finally gets it right.
05-24-2016 07:38 PM - edited 05-24-2016 07:40 PM
I dimly remember reading that the Clip Sport and Clip Jam do not properly use 3 digit prefixes.
Try to devise a numbering scheme that goes from 01-99 for audio track numbers within one album title.
05-24-2016 07:44 PM
The only way to do that is to merge tracks. If what you say is true, it is a ridiculous restriction. Luckily I still have 2 Clip+ players which don't have such a problem.
06-28-2016 08:24 AM
No there is not. In Settings > System Settings > Customize you can turn off the menu options including radio but that is the only way to remove the radio from the main menu. It can be reenabled at any time.