03-09-2018 04:02 AM
I have just received my new Clip Jam but the screen is - and remains - so dark it is more or less indiscipherable. I charged it (for at least the recommended 3 hours), found with great difficulty the brightness setting and changed it to 100%, and did a reset in accordance with the instructions here on the website. But no success, the result is still the same dim screen.
Can I assume it is faulty and that I need to have it replaced or is there anything else I can try?
Solved! Go to Solution.
03-09-2018 10:51 AM
I would. You should not have an isue like this straight out of the box.