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Newbie
Posts: 1
Registered: ‎04-27-2018

Clip Jam Screen went blank

I got a new Clip Jam recently, it was working for a number of days, connected well to the computer etc. After about two weeks, the screen went dark, and I can no longer connect it to the computer. Windows cannot identify the device, and I cannot find any place online where I can manually download the drivers to make sure that I have the correct drivers installed. Has anyone had a similar experience to this and managed to get the device to work correctly again?

 

Thanks for your help.

SanDisk Guru
Posts: 16,155
Registered: ‎04-17-2008

Re: Clip Jam Screen went blank

Have you tried resetting it?