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Newbie
Posts: 1
Registered: ‎03-28-2017

Re: Can't activate Clip Jam with Audible Manager

I assigned my player to drive b and now my computer will not recognize the player.  Smiley Sad  

Newbie
Posts: 2
Registered: ‎01-17-2012

Re: Can't activate Clip Jam with Audible Manager

Changing the drive letter to B worked for me (jam) BUT I also had to tell windows7 autoplay to 'always open the device with windows media player'. Seems that Audible manager is just piggybacking on WMP somehow. Without doing that (and being unable to set the player into MTP mode,. like I could with my old clipzips) either it would not authorise OR, if already authoriused, I had the old 'lower right pane (showing device contents) scrolls all the way across until it is entuirely white/blank', which I have seen before with clipzip in MSC mode.

 

Basically audible manager is the pits, only surpassed by their 'follow the script, your happiness IS really important to us' live chat customer servants (and they've hidden their tech support email address really well. If my partner wasn'r an avid listener I'd have given up long ago).

 

See also

Audible Manager problem with SanDisk MP3 player - YouTube

 

for how is messes up even as you watch it.

Newbie
Posts: 1
Registered: ‎01-08-2018

Re: Can't activate Clip Jam with Audible Manager

[ Edited ]

GSV3MiaC wrote:

 

 See also

Audible Manager problem with SanDisk MP3 player - YouTube

 

for how is messes up even as you watch it.



Regarding that video...I just finished speaking with their chat support and they had a work-around that fixed the issue I was having with my Clip Jam. 

 

Firstly, make sure your device is added to the manager and activated. Once your device storage (the pie chart thing) starts scrolling to the left hit the "Refresh Device Button" multiple times. Just keep clicking that button and if done correctly it should stop scrolling to the left. For me it took about about a dozen clicks and it ended up stopping when it had migrated around halfway across the screen. From there I was able to drag and drop my audiobook without issue. Hope this helps!

 

Newbie
Posts: 1
Registered: ‎02-03-2018

Re: Can't activate Clip Jam with Audible Manager

I just installed this Sport Firmware into my Jam and now it won't turn back on.  THANKS.