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Newbie
Posts: 1
Registered: ‎01-03-2017

3 albums merged

Looking at the  Clip Jam menu on the PC 3 of my albums are listed correctly - album titles and list of tracks.

 

However on the Clip Jam menu they are all lumped together as Unnown Artist with all 3 Track 1s followed by all 3 Track 2s and so on. 

 

Why and how do I correct it?

SanDisk Guru
Posts: 16,049
Registered: ‎04-17-2008

Re: 3 albums merged

The ID3 tags of the files need editing. The player uses the information in these tags to display what you see in the menu. Download the free MP3Tag software and edit the appropriate/incorrect fields in the tags. Do this with the files on your computer, then delete the ones on the player and copy over the corrected ones.

 

There are many, many posts/threads on this subject here on the forum. Using the Search function you can learn more and use the tips provided if you need more guidance. Smiley Happy