05-20-2015 07:28 AM
Hello, I have SanDisk ImageMate All-in-One which worked perfectly well with Windows 7. I recently installed Windows 8.1. The external reader is OK with SD cards, but could not recognize my CF card. The card is SanDisk Extreme 32GB (120 MB/s) After reading in multiple forums, I found this page: http://kb.sandisk.com/app/answers/detail/a_id/12483/kw/imagemate+firmware After successfully applying this updated firmware, not I see the card, but only in the Windows Disk Manager. I cannot access it in the Windows Explorer because the drive has no letter. But when I right-click on the drive and try to assign a letter, I get: "The system cannot find the file specified." Please help!
07-15-2015 02:17 AM
Did any final resolution of the issue?
I am also getting exact same issue on Windows7.
I have updated firmware. Only in Windows Disk Manager, drive is visible.
Could not assign letter to it and not visible in My Computer window.
07-15-2015 12:02 PM
I am just the opposite.
I can not read SD cards.
Windows keeps popping up for
me to format this drive.
Tech support told me this
Note: If you are using Windows 7 or above, please make sure your card is in the reader while it is connected to the computer.
The system now recognizes the image mate but still I can not read SD cards.
All others are fine!
Just wondering what you would do if you
did not have all of the cards supported?
Luckily I did.