Laptop sees Sandisk 4 GB (Class 6) SDHC, but not Sandisk 16 GB (Class 10) SDHC

I know this forum is a little old, but I ran into this issue today.

The Alienware  M17x R3’s card reader is NOT compatible with Class 10 SD Cards.

I upgraded my 32gb Class 6 to a Class10 and its a no go.  

Speaking to Dell/Alienware, they do not have a driver/firmware update to correct this so it must be a hardware limitation.