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SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: FORMAT 64GB MICRO SDXC PROBLEM

Yes.

Contact with SanDisk Technical Support: http://www.sandisk.com/about-sandisk/contact-us/

Newbie
Posts: 2
Registered: ‎08-09-2014

Re: FORMAT 64GB MICRO SDXC PROBLEM

Yes they can replace it..... I just received shipment of two 64gb micro sd cards that also failed in same manner like yours..... contact their support and if u still have your failed micro sd card. ....u will be answered

Newbie
Posts: 2
Registered: ‎09-23-2014

Re: FORMAT 64GB MICRO SDXC PROBLEM

SAME EXACT PROBLEM

 

No way of formatting.

 

Frozen state!!

 

I believed it started the day I upgraded to 4.3 too (Xperia Z1). This is weird.

 

ps: I live in Argentina so there is no way of RMA for me Smiley Sad

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: FORMAT 64GB MICRO SDXC PROBLEM

Smiley Happy   Hola Justoar,

 

I live in Argentina so there is no way of RMA for me.  ]

 

¿Amigo, por qué dices, que Argentina no tiene RMA?

 

http://kb-es.sandisk.com/app/answers/detail/a_id/7856/kw/RMA

 

http://www.ups.com/content/ar/es/

 

http://kb-es.sandisk.com/app/ask/

 

http://www.sandisk.es/about-sandisk/contact-us/#

 

http://www.sandisk.es/about-sandisk/contact-us/

 

Soporte técnico en Latinoamérica

Argentina (español e inglés)

 

+54 1150314701 (no es un número gratuito, es posible que se apliquen cargos locales)

 

Enviar una consulta

Hora estándar del Este Lun.-Vie. | De 09:00 a 18:00

Buenos Aires y Mar del Plata

 

Saludos (fierita... ),

 

Alfred.

Newbie
Posts: 1
Registered: ‎11-17-2014

Re: FORMAT 64GB MICRO SDXC PROBLEM

I know this is an old post and I didn't read though all the responses as there are too many but I just had this same issue.

 

I went to format on my laptop and I hit the "Reset To Defaults" in the prompt and it finally wiped out and reformatted the card.

 

I was getting an SD Error on my GoPro and no recognition on my Galaxy S4.

 

I now have solved this....hope this helps someone as I have a bunch of SanDisk cards as well.

SVS
Newbie
Posts: 1
Registered: ‎11-26-2014

FORMAT 64GB MICRO SDXC PROBLEM

My 64GB Sd Card not open in my PC .I try to formate but see Error .Please help.I using Windows 8.1.

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: FORMAT 64GB MICRO SDXC PROBLEM

Smiley Happy  Hi SVS,

 

Dear member of SanDisk Community, welcome.

 

1-   Please, test your card SDXC 64 GB, in other laptops, directly to its port-card (not USB card-reader).
       Also, see what capacity and format, shows.

 

2-   If still bad, try formatting with the tool (portable app, free): USB Flash SD Formatter 4.00, Portable app, free.
       Then remove and re-plug the card.

 

3-   If the above steps have not solved the problem, do not grieve more friend, contact SanDisk Technical Support

       who will replace the device, if it's authentic and is within warranty.
       Link: http://www.sandisk.com/about-sandisk/contact-us/


Luck, and then you tell us, what happened, please.

 

Regards, Alfred.                                                           (Google translated)

Newbie
Posts: 2
Registered: ‎12-02-2014

Re: FORMAT 64GB MICRO SDXC PROBLEM

I personally do not have a SanDisk Micro SD, but I do have a 4GB Sansa Clip+. I also have a 64GB Micro SDXC which I was able to reformat to FAT32 and use on my Clip+. I learned the hard way that Windows is unable to properly detect a 64GB SDXC card. I had to use an SDXC card reader for it to be read. Normally SD cards have an SD adaptor that you could use to insert on your laptop or any other card reader, trust me, I tried but only worked with an SDXC card reader I had to buy separately. I tried a lot of  software to format the card to FAT32 but the only one that worked was RMPrepUSB. I do hope this helps a lot of you out there. Let me know how it goes.

---------------------------------------------------------
Rockboxed 4GB Clip+, 64GB Micro SDXC
Note 3, 32GB+64GB Micro SDXC
SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: FORMAT 64GB MICRO SDXC PROBLEM

Smiley Happy   Hi J-One,

 

Dear member of SanDisk Community, welcome.

 

Congratulations friend, also:

 

-  It's more simpler, if you need FAT32 (you can have files size up to 4 Gb) on the micro SDXC 64GB, utilize

   the tool (portable app, free):  USB Flash Fat32 Format 1.01

 

- Try your microSDXC 64GB, in a laptop directly to its port-card (not USB card-reader).

   In PC, use only USB card-reader of brand, of high quality (SanDisk, Kingston, Lexar, Samsung, etc).

   Because most and the cheap, are junk, not have the chips, check it yourself.


Take a look:

 

http://forums.sandisk.com/t5/Mobile-memory-professional-cards/Micro-SD-Adapter-needed-to-unlock-writ...

 

Enjoy!

 

Regards, Alfred.                                                            (Google translated)

Newbie
Posts: 1
Registered: ‎12-13-2014

Re: FORMAT 64GB MICRO SDXC PROBLEM

thats fair enough. i am having the same problem as everyone.

 

however, what happenes to the personal date and photos store in the car that no longer allowes formatting? 

 

are we to simply trust SanDisk with our private content? mu card is within warranty and i want a new one but do not wish to hand over my personal conten stored on the card. 

 

so what is the way forward seeing that i can not remove such content and do not trust SanDisk ( i.e. see what happend to sony - same could happen to SanDisk) 

 

 

this question is directed to SanDisk.