Reply
Newbie
Posts: 1
Registered: ‎07-13-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Who do we contact when this fault occurs? I bought one from Amazon about a year ago and it's been acting up for a while now, first it kept being dismounted in my S4 and now I can't even format it on my phone or on my PC as its not recognised anymore...

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Smiley Happy  Hi  Kingmog,

 

Please, do not grieve more.  Return it, is defective.

 

See links: http://kb.sandisk.com/app/answers/detail/a_id/5232/

 

Regards, Alfred.

 

Newbie
Posts: 1
Registered: ‎09-27-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

[ Edited ]

Does anyone got a fix on this without sending microsd back to Sandisk.

This just happened with two 32 GB microSD I have but i bouth then on 2012. Don`t think they are going to return this on warranty.

Moreover, I bought in US and I`m in Brazil now.

 

Thanks

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Smiley Happy  Hi Blage,

 

Dear member of SanDisk Community, welcome.

 

Warranty

 

The SanDisk microSD/microSDHC Memory Card is backed by a five-year limited warranty.

See link: http://www.sandisk.com/products/memory-cards/microsd/class4/?capacity=32GB

 

You might have a pleasant surprise, if can contact with SanDisk Technical Support who will replace the device, if it's authentic and is within warranty. Link: http://www.sandisk.com/about-sandisk/contact-us/

 

Luck.

 

Regards, Alfred.                                                                             (Google translated)

Newbie
Posts: 3
Registered: ‎09-30-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

i also have same issue, purchased on 22 July & been using it since.

suddenly 3 days ago the sd card not detected in my phone, i put it on card reader also not detected by my pc...

 

previuosly been purchased the 16 gb for my galaxy note 2 and working well not any single issue happen, then purchase another one for my redmi 1s & the problem appears,

 

the online store that 1 purchased this sd card says that i need to provide the box for warranty claim..

i dont have the box due its already 3 months ago & no mention earlier that i need to provide the box for warranty claim.....

 

been emailing also to support but no answer till now... :smileysad:

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Smiley Happy   Hi Amlbuton,

 

Dear member of SanDisk Community, welcome (2) .

 

Please, do not grieve more.

 

Contact SanDisk Technical Support who will replace the device, if it's authentic and is within warranty.

Link: http://www.sandisk.com/about-sandisk/contact-us/

 

Luck.

 

Regards, Alfred.                                                           (Google translated)

Newbie
Posts: 1
Registered: ‎10-13-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

 
Newbie
Posts: 3
Registered: ‎12-01-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Were you able to recover the data on it?

Newbie
Posts: 3
Registered: ‎12-01-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

Were you able to recover your pictures?  I too have a whole year and a half of my kids on my card that just suddenly stopped working!

Newbie
Posts: 3
Registered: ‎12-01-2014

Re: 32GB Sandisk Micro SD suddenly stopped being recognized by Galaxy S3 phone

I never thought it would happen either but I have a whole year and a half on my SD card that just suddently stopped working.  Were you able to recover your photos?