That did not work for me. Says Connected until i power it off. If I lock it and hold rewind when connecting to computer, I can see the folders on the device. When I unmount it, instead of refresh database or whatever it usually says, it still says connected but the animation stops.
I can power it off holding power down long enough, but when i turn it back on, it has he SanDisk logo and nothing else happens. Tried removing battery for a while.
I called support once when it was stuck on SanDisk. I guess this will be the third time I lose everything that I copied to it. I’ve had it less than two weeks.
Others said hold power button a long time - does nothing here.
Another said “Do a hard reset on your device. Vol + and center button at the same time.” That did nothing either.
I ended up powering off, lock, hold down rewind and insert, then formatting it, losing all my songs on it again.
The unit is a C250 v2.
