07-13-2014 07:31 AM
I am using Sony handycam and sandisk 32gb. I can see and play back the video shots in the camcorder but when I put into my PC there is no record of the video, but when I put the card back into the camcorder I can see the video again? Any suggestions please? Thanks.
07-13-2014 08:53 AM
Dear member of SanDisk Community, welcome.
Please, try the card in other laptops, direct to it's port-card, with a good adapter, non generic (Not a card reader, eye).
If you have a PC, and have to use a "card reader", use only of brand recognized and high quality.
Luck, and then you tell us, what happened, please.
07-17-2014 07:04 AM
On your PC, looks like you just don't have the player to play those files. But can you see the raw video files when plugged in to a computer? Try to install free VLC and use it to play. See how it goes.
07-17-2014 07:51 AM
I can see and play back the video shots in the camcorder but when I put into my PC there is no record of the video, but when I put the card back into the camcorder I can see the video again?
@hirsche - You really need to start reading posts before replying to them.
09-01-2015 03:32 AM - edited 09-01-2015 03:36 AM
Some video files only import via the USB cord and the AC-cord.
Your camcorder should say--connect the AC-cord.
If you use a card reader, the files may not be imported.
New camcorders are High Speed USB.
Try a different cord.
My Canon Vixia has a Import Button--on the side of the camcorder.
And then I choose Slot-A or Slot-B