locking issue

has any one figured it out…how to lock and more important…un-lock.

i just got my new one yesterday.so i think i have the new firmware

nope…i have the old firmware.

so how do you lock it

the directions i found does not lock it  :((

ok found the how to video on-line

hold play/pause for 3 seconds… to lock

to unlock slide up on vertical line

seems to work so far  :slight_smile:

If you update the firmware (which you should do), the LOCK has been switched to the power button , as described in the updated User Manual. Much easier and stright-forward.

This was the 1st thing user’s complained about, and the 1st thing SanDisk fixed with the intial firmware update. :smiley: