c150

My one-week old Sandisk sansa C150 has decided to freeze up and require pulling the battery to power down.  Now it powers up and the menus are accessable, but I can’t play the audio files, nor add or delete files through WinXP Windows Explorer or Media Player v11.  The device is pretty useless since it will always navigate to the first file and freeze.

Is there a way to reset or restore the sansa C150?

~Bob