Sandisk hasn’t fixed this problem.
I have the identical problem as mentioned by the poster in February 2011 and it is late December 2011.
Support had the same response, update manually.
Unfortunately I couldn’t figure out how to do that on the webpage support linked.
I guess sandisk just doesn’t want to fix the problem which doesn’t say much about the company.
I guess they don’t think people will return their product for a refund and quit buying sandisk products.