“It’s not through WMP, it’s through Rhapsody.”
Yes, however if there is something wrong with your MTP driver, protected files are likely not to function properly. Windows Media Player contains the MTP drivers. I don’t know how to download them separately, although there might be a way to do so. of course you need to have the USB mode on the player set to MTP to get protected files to function properly.
One other thought I just had. Some protected files might only work on the Sandisk players if they are in main memory and not card memory. Were you trying to transfer the files to main memory or card memory? Perhaps Rhapsody might not even allow a transfer to card memory, or even if it does, the player may not allow Rhapsody files on card memory to play. As I said before, I never used Rhapsody or any other protected files, however I have heard others say they couldn’t get certain protected files to work on card memory, only from main memory.
