@jbcleere wrote:
Yes, I am having this problem also and have not found a solution. Someone else had a loose card that was causing it but my player does not have a card. _ When it refreshes the media it also wipes all my settings to default, shuffle, EQ, volume, etc. _ very annoying.
This is not indicative of how it is supposed to work. If the player is still under warranty, I suggest contacting SanDisk about a possible warranty replacement.