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Newbie
Posts: 1
Registered: ‎01-23-2018

MP3 player will not play any files, but they are on the sd card.

I will apologize because I don't know the exact make of this mp3 player, I ordered it online from Sears. I have never had an mp3 player that runs on the SD card only, it is just a more inexpensive Chinese make player. I synced my cds from WMP and they are in that format as far as I know.

 

The only way it will play is if it is connected to my laptop. It will not play them at all when I unplug it.

 

Is there another format for the music I should be using?

 

When I was syncing them up it says "JI LI" on the player name, and Digital MP3 Player on the front.

 

If you need to see a picture of the player I will attach it.

 

The menu is only "Tool Mode" and "Music Mode".

 

There is not a place to shuffle or repeat or anything.

 

Can you help me?

SanDisk Guru
Posts: 16,127
Registered: ‎04-17-2008

Re: MP3 player will not play any files, but they are on the sd card.

This is a SanDisk forum, so we really couldn't speak to an 'unknown' player. Did you not get an Owner's Manual or Quick Start guide with it? Or at least a website from the manufacturer to go to for assisatnace and/or support?

Highlighted
Newbie
Posts: 5
Registered: ‎04-12-2018

Re: MP3 player will not play any files, but they are on the sd card.

If the music is corrupted chances are it won't work on the Mp3 player either on your phone.