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Newbie
Posts: 1
Registered: ‎01-23-2018

MP3 player will not play any files, but they are on the sd card.

I will apologize because I don't know the exact make of this mp3 player, I ordered it online from Sears. I have never had an mp3 player that runs on the SD card only, it is just a more inexpensive Chinese make player. I synced my cds from WMP and they are in that format as far as I know.

 

The only way it will play is if it is connected to my laptop. It will not play them at all when I unplug it.

 

Is there another format for the music I should be using?

 

When I was syncing them up it says "JI LI" on the player name, and Digital MP3 Player on the front.

 

If you need to see a picture of the player I will attach it.

 

The menu is only "Tool Mode" and "Music Mode".

 

There is not a place to shuffle or repeat or anything.

 

Can you help me?

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SanDisk Guru
Posts: 16,109
Registered: ‎04-17-2008

Re: MP3 player will not play any files, but they are on the sd card.

This is a SanDisk forum, so we really couldn't speak to an 'unknown' player. Did you not get an Owner's Manual or Quick Start guide with it? Or at least a website from the manufacturer to go to for assisatnace and/or support?