Fuze+ Feedback and Feature Request Thread

Echoing many others:

  1. Change the lock feature.  I favor the idea to use the power button for lock/unlock, but using the play/pause button for both lock/unlock would be better than swiping to unlock.  It would also be nice to have the option to auto-lock when the screen goes dark.

  2. Better scrolling.  When swiping through a list, a center tap should immediately stop the scrolling without selecting anything.  Would love to see some sort of alphabet selection in scrolling, like slowly dragging down would go take you through the alphabet so you can go directly to a specific letter.  The letters already pop up as I scroll, but if I’m swiping, I haven’t found a way to stop quickly when I see the letter I want.

  3. Loop menus around.

  4. Recently Added Playlist.  I loved that feature on previous players I’ve owned.

Pardon a stupid question:  I’ve seen others mention SDXC cards and that they would have liked a full size SD slot to accomodate these extremely high capacity cards; I googled microSDXC, and what I found seemed to be rumors from 2009.  Does anyone know if/when we could expect to see microSDXC cards on the market?  If such a thing will be available in the next year or so, is it likely that the Fuze+ will be updated to be compatible?

Just got it yesterday, so I’m still playing around with it, but these are the things I noticed immediately.  I’m currently testing out the battery life, because immediately upon unplugging from my computer, the charge indicator dropped slightly from full.  I’m going into hour 26 of continuous play, so I guess it must not be anything to worry about!

SDXC will probably require new hardware and not just a firmware update. While micro SDXC cards might come out in 2011, they will probably be much more expensive than full sized SDXC cards. So in 2011 we may see 64 GB micro SDXC cards, but we may also see 128 GB full sized SDXC cards. It wouldn’t surprice me if these  are similar in price.

My biggest complaint about the Fuze+ is that there seems to be no quick and easy way to pause or restart the player while it is in a pocket with the touch controls locked.

Known Issues

  • Device  does not record continuously

This is maddening. I spent $90 on this device for the primary purpose of recording from FM. The Fuze+ is a rare device that claims to have this feature. This claim may be technically true - it does record some audio - but the quality is so skippy, the claim is realistically false. Since the latest firmware update does not even address the issue, I am returning the device for a refund.

Folder Option, Loopback and a way to shuffle ALL songs without having to go to the top of the music list.

Why was the folder and loopback taken out anyway? It was one of the most requested firmware update requests on the original Fuze. 

Come On Sandisk.  You were gaining on Apple, but not anymore.

Anton

I just got my new Sansa Fuze+ today! But just little bit disappointment…

  1. I can’t add my own album art for Flac

  2. I can’t not choose my start up screen, I want to resume my music when I turn on my fuze+

Other than these~ So far so good, at least better than my e260, support flac without mod

  1.  The lock feature.  This is a big issue for me as I constantly lock the device and then put it in my pocket during my commute.  However, it comes unlocked and resets, forwards, or restarts far too often for something called ‘locked.’  The lock feature needs to be tied to a hardware button (how about the power button?).  I am very close to returning the device for this reason alone.

  2.  Despite having the newest firmware, my music and podcast files almost never resume correctly.

Not really 3)  In the next version, I would prefer the headphone jack on top.  When you have the device in your pocket, it is slightly counterintuitive to have to press the volume buttons when the thing is upside down.

I agree with your #1.  I have considered returning my Fuze+ because of the locking feature alone.  If the lock feature is fixed, that alone will overshadow some of the other problems I have with the touch pad.  The lock feature has to be fixed, it is simply terrible! 

Okay, a really usefull lock function would be nice, but this is not the point I consider to return my fuze+. It is more the two known issues

  • Sluggish performance with full library
  • Device sometimes disconnects and reconnects while connecting to PC

which for me is basic functionality which just has to work.

The old fuze worked very well but is was unfortunately stolen from my car and then I decided to buy the newer one with more memory in the assumption to get a player which got the functionality of the old fuze combined with a newer control panel and improved software. But I don’t…

I would have really liked the player, but not with this basic problems.

I will wait until next week, if there will be another release of the firmware, but if not, I will return my player :cry:

would like bookmarking for audiobooks (for all formats)

Hello and thanks for your work :

Here are a few things to improve

  1. lock +1

  2. ID3v2.4 to implement… most of the Linux user have their audio library with it take hours to Downgrade it to ID3v2.3

  3. the looping main menu is a very good idea

How about visualizations. On the original sansa fuze you had the bars visualization but on this one you dont have any.

you can use the up and down on the touchpad to change between album art view and visualizations its kinda boring just seeing the album art when im listening to music.

posted in another area but thought itd be better placed in here. enjoy my rant.

So i literally registered and came on here just so i can fully complain about the new Sansa Fuze Plus. It is literally that bad. I used to own the previous sansa fuze with the scroll wheel and the small size. So it breaks accidentally I go to get a new one and i see this new “iphone” looking contraption with touch front. First off, the sensors on the front arrows are so incredablly sensitive that whenever it bumps my hand the songs stops, changes or something irritating. then the sansa takes fforever to turn on or to switch screens because of the amount of new design in it its not strong enough to change as quickly as the previous. on top of that scrolling is a ■■■■■. I would scroll up or down and accidentally slightly touch the side and the entire screen changes, then when i go back it resets back to the top of my artist list and i am in a bad mood. The charger is different and the size is different so i cannot use any of my previous sansa equiptment. LAME. Another irritating quality is the fact the LOCK feature isnt a switch on the side but you hold down the touch pad. WTF? to unlock you slide up. so when its locked and in my hand and my hand happens to “slide up” it unlocks and the song changes in the middle cus it hit my palm. i have never been so irritated with an mp3 player ever except this one ■■■■■. Please go back to the original sansa fuze when it was actually handy. thanks.

See the following

Something that I am hoping for is maybe the ability to change background colors, use whichever colors you want.  I disable a number of menu options simply because I don’t ever use them, but doing so actually changes the background color of the UI, so I’d like the ability to pick whichever color you want.  

Also, it seems that when I have all my music on the micro sd card, the background album art collage does not work.  I hope that could be fixed.  

one more Idea:

In order to improve scrolling artist list

I noticed that in the Artist menu, down and up botton can only be use with simple click (while ■■■■ is most of the time presice enough to make selection). Would it be possible to implement a double click on these bottons that would jump directly to the next alphabetic letter? I think this could increase dramaticaly the usability of large library…

And again one more idea:

If we keep the goal trying to implement some alphabetic selection…

I noticed that while playing a song one can keep the center botton pressed in order to add another song to playlist.

This input method (keeping center botton pressed) remain free in the artist selection. It could be used in order to activate the flick from letter to letter. The inconvenient might be then that one keep on waiting 2 second to actived it all the time. This issue could then be solved by a linked option in the properties menu in order to decide wether or not alphabetic selection should be always on when one enter the artist menu.

And right another one:

If some material restriction are making impossible to have locking  fonction on the power button, you may consider the possibility to implement it when both volume botton are pressed together (the goal should be to transfert from the “too sensitive” pad to the 3 remaining botton the locking-unlocking fonction

Just got this today, and here are some suggestions, mostly a couple of things that have already been mentioned:

Change behaviour of the touch controls/locking

Change it so that it continuously scrolls, and that the speed at which it scrolls at is proportional to the distance from the centre (already suggested). Make it so that you press the power to lock/unlock, or at least get rid of the swipe-to-unlock UI feature – with the sluggish UI, it’s hard to determine whether this swipe was performed successfully or not. Hitting the play/pause button in a menu should not play the selected song, it should play/pause appropriately.

Menus should wrap instead of bounce back

Pretty self-explanatory. It’s annoying to have to go all the way left instead of just wrapping to the other end.

Variable font sizes

Allowing us to change the sizes of the font (even just in typical intervals such as “Small”, “Medium”, and "Large) would greatly benefit those of us that like seeing more info, and those of us that want to see more songs listed at once.

Menu options

Allow us to put a menu like Songs on the main menu, and have left-right scrolling scroll through the alphabet. I, for one, rarely use Artists/Albums, and would rather have an easy way to access the Songs menu to browse through all my songs.

Support album art transparency

White stripes are ugly.

Speed up UI

I know this is categorized as a known issue, but I can’t stress how slow the UI is right now. Trying to scroll through a small 300-song list takes forever, and the framerate seems rather low. The font smoothing is kind of awkward and seems slow. Do whatever it takes to boost the FPS of the UI up to par.

Modify current playing UI

The touch controls right now are simply too sensitive for regular use. I skip tracks by accident way too much. Make the track skipping be based on swipes rather than taps, and that’ll be a great first step. Centre the text displayed, and have everything scroll, or do what the iPod Nano used to do, which is display track/artist then change to track/album. At least, make the track title larger to make it a little nicer to look at.

I know I made a lot of suggestions, but I really do think this is a rig with tremendous capacity for improvement, and I have trust in you guys, knowing what was done with the Clip/+.

I also agree with the Idea of having the possibility to navigate through directories. For exemple, now that the musics and videos from cards are automaticaly add to the general library, why not converting the card menu into directories search, with an extra directory for internal memory?

@metaphysicien wrote:

I also agree with the Idea of having the possibility to navigate through directories. For exemple, now that the musics and videos from cards are automaticaly add to the general library, why not converting the card menu into directories search, with an extra directory for internal memory?

That would require folder/file navigation, something that was added in a firmware update to the original Fuze and came standard with the Clip+ model. The Fuze+ does not have this feature currently, but SanDisk may be working on adding it in the future.

Currently, it only sorts, organizes and displays the information gleaned from the ID3 tags of the files.

I also kind of wish the Fuze+ would handle id3v2.4 tags. The current version of EasyTag found in the Ubuntu Software Centre doesn’t use id3v2.3 tags any more, and when I first tried tagging the files they just ended up not being recognized. Only afterwards did I realize what happened did I install the repository version that allowed the 2.3/2.4 change.