@mustash7 wrote:
I was wondering why it was acting in a manner contrary to the user’s manual that I downloaded and suspected it was a firmware issue. The Sandisk site pointed out that firmware was not interchangeable.
I guess. based on your post that the auto-update firmware utility would not work.
You might have downloaded the wrong manual, or as I said SanDisk boo-booed when realeasing the v2 model without the USB switchable model. There is a v1 and v2 version of the e200 series. Although they operate pretty much the same, they have a different processor and also require different firmware for each. So no, they are not interchangeable.
The main difference between the two is the fact that the v2 is SDHC compliant, meaning it can natively read external memory cards greater than 2GB. The v1 can only read SD (2GB and under) unless you install 3rd-party firmware called Rockbox. That however, is a subject for a different post and doesn’t really affect you anyway.
I suggested using the manual installation method for 2 reasons:
1.) The player has to be in MSC mode in order to update the firmware. The player comes from the factory in Auto mode, which defaults to MTP. Without the USB option in the Settings menu, there is no way to update it with the Updater.
2.) Since this player is long discontinued, there won’t be any more firmware updates for it, so even if you could use the Updater this time, there won’t be any need for it ever again. An it is a nagging resource hog on your computer, slowing it down and ‘phoning home’ every time you plug your player in trying to see if there’s a newer update to download.