Like the subject’s title, I have a problem : when I want to convert a video in Sansa Media Converter, (.wmv .avi or .mov) nothing works. I have the same message error.
The only thing you can use the converter software for is to convert pictures to the Sansa format. (The media converter program is the same one that would have been included with a Sansa model that did support video. I guess it would have been too much of a pain for them to have removed the functionality from the program on the CD just for our “dumbed-down” models)