intellilink usb issues?

Hello Everyone.

I purchased 2 new sandisk thumb drives to plug into my 2016 yukon xl with intellilink.  The intellilink system will restart after about 10 minutes of playing an mp3 song off the thumb drive.  The dealership said that GMC’s technical support said it’s a chip in the sandisk thumb drive that interfere’s with the radio??? 

I was using Cruzer Glide 3.0 256gb  and 32gb usb 3.0/micro usb thumb drives.  Both did the same thing?

One final thing, they aren’t noticed in my orico usb hub either, but port in the front of my cpu stack it will notice.