cant get files out of a secure access vault.

:smiley:   Hi c8,

Dear member of SanDisk Community, welcome.

Friend, see if this helps you: http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Cruzer-Force-USB-Flash-drive/m-p/331213#M9550

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                            (Google translated)