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Newbie
sanjaykap
Posts: 1
Registered: ‎10-27-2012
0

Re: Windows 7 Explorer not showing drive while it shows in computer management

only SANDISK cruzer switch and blade pendrives were not working on only Samsung Laptop. Other USB drives were working on the same laptop and the same SANDISK USB drives were working on other laptops and PCs including MAC.

As soon as I Killed all Kies processes on the SAMSUNG laptop, the pendrives started working.

I guess there is some clash between SANDISK driver and Kies programs.

Newbie
Lukasz
Posts: 3
Registered: ‎10-11-2012
0

[Solution] Windows 7 Explorer not showing drive while it shows in computer management

Open task manager, Kill Kies and Kies agent - reinsert usb drive and it should work.

 

So far I had issues with: Kies and Sony's camera PlayMemories Home software.

 

Administrator
slotmonsta
Posts: 381
Registered: ‎07-20-2007
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

This issue was reported however the compatibility lab states no issue was found. For those of your experiencing the issue could you post the technology code printed on the drives. It will start with 2 letters followed by a series of numbers and letters. It is printed along with the part number and country of origin. 

 

Forum Admin

slotmonsta

Newbie
steven_9709
Posts: 1
Registered: ‎11-08-2012
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

I've just got a 16Gb Cruzer fit today and had this exact problem. Killing the kies processes sorted it out.

My technology code from the cruzer is BL121023298V

Newbie
bill2365
Posts: 1
Registered: ‎11-09-2012
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

It is definitely Kies. I tried everthing to get my 2-32gb Cruzers to work on my win7 pc and nothing.

Saw the Kies post here and removed Kies with Revo Unistaller. Both drives working perfectly now.

Thanks to the person that figured the Kies solution. Iwould never have expected it.

Newbie
Pupster
Posts: 1
Registered: ‎11-11-2012
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

Knocking out Kies via task manager worked for me... wish I found this thread 2 hours ago!!!... 

 

Anyone know why this is occuring?

SanDisk Guru
Ed_P
Posts: 1,592
Registered: ‎07-23-2010
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

"Anyone know why this is occuring?"

 

Not having Kies I can only guess but does Kies get assigned a drive letter when it is active?  If so it is possible that Windows is assigning the same drive letter to the USB flask drive, which of course won't work.

Ed
Newbie
ComputerGranny
Posts: 1
Registered: ‎11-18-2012
0

Re: Windows 7 Explorer not showing drive while it shows in computer management

Thanks so much for figuring it out that Kies was the problem.  I have been afraid that I was developing some serious issues with my new laptop.  All of my usb drives were afftected one way or another.  Some, like the SanDisks were not connecting at all, some very slowly.  It was scary.  After removing Kies, all is normal again.  I'll have to decide if it's worth having Kies.  I can connect wirelessly to my Tab 10.1, and maybe that will do.

 

Thank you, thank you!:smileyhappy:

Newbie
patrikm2
Posts: 1
Registered: ‎11-20-2012
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

I had the same problem. It did not work on my USB 2 or USB 3 ports on a computer with Kies installed. Once uninstalled it worked. It also works on another computer without Kies.

 

The number on the Cruzer Fit is: BL120723298V

Newbie
bgacias
Posts: 1
Registered: ‎12-02-2012
0

Re: [Solution] Windows 7 Explorer not showing drive while it shows in computer management

The same problem and the same solution.After killing Kies process Cruze Edger 32 gb is detected and works fine(The number on the Cruzer Fit is: BM1208ZNBB)