Weird issues with sandisk thumb drive. Windows doesn't recognize it, I can't format it.

Hello. Well I just bought a brand new pendrive, a Sandisk Cruzer Pop. At first everything was ok… the pendrive came FAT32 formatted I think, I ran some benchmark tests, everything was fine. Then… I choose to format it as NTFS, that’s when all the issues started.

Automatically, Windows stop recognizing its size, as you can see here:

After a lot of troubles, I was able to format it in my laptop, which it had no issues to recognize the flash drive, I just plugged it in and the laptop recognize it instantly.

I did all the format there, I came back to my computer but still, it took ages to recognize it, and it didn’t do it properly.

So I went back to my laptop. This time, I did a Clean all followed by format fs=NTFS.

My desktop computer recognized the flash drive this time. Thinking the problem was over, I wen to the Device Manager, I activate the policy for “Better performance”, my pendrive vanished from a second from the disk list and never came back. I disconnect it and reconnect it again and now I have the very same issue I had in the begining… the desktop doesn’t recognize the drive, not even its size, and it didn’t let me format it.

What is going on and how do i solve it?

I’m extremely lost, I never had such a troubled USB drive.

Thanks.

:smiley:   Hi Leito,

Dear member of SanDisk Community, welcome.

Mmm … Friend, try back to the beginning with the Cruzer.

1-    In other laptops that can recognize the Cruzer, try giving FAT32 format, to see what happens, and then NTFS format.

       Well, more fast and simple, is to use the tool (portable app, free): USB Flash Format (HP) 2.23, http://filecloud.io/6az3c7kg

On the Desktop PC, verify the following:

2-   Maybe what happens, is that there a corrupt line in the registry/USB, that detects this UFD as “problematic”.
       There might be a conflict between drive letters being used.

       Also, the intensive use of USB ports, generates “USB junk” in the registry.

       Then, to clean easier the “USB junk”, you can use the tool (portable app, free): USB Scrub Cleans 1.00, http://filecloud.io/aikrqsoz

Luck, a_nd then you tell us_, what happened, please.

Regards, Alfred.                                                            (Google translated)

Just bought a Cruzer Glide 16gb, is it compatable windows 8.1? its not listed

It should be compatible. Maybe they just placed Windows 8 and missed Windows 8.1 but it’s the same.

:smiley:   Hi Leito,

Dear member of SanDisk Community, welcome.

Mmm … Friend, try back to the beginning with the Cruzer.

 

1-   In other laptops that can recognize the Cruzer, try giving FAT32 format, to see what happens, and then NTFS format.

Well, more fast and simple, is to use the tool (portable app, free): USB Flash Format (HP) 2.23, http://filecloud.io/6az3c7kg

On the Desktop PC, verify the following:

2-   Maybe what happens, is that there a corrupt line in the registry/USB, that detects this UFD as “problematic”.
There might be a conflict between drive letters being used.

Also, the intensive use of USB ports, generates “USB junk” in the registry.

Then, to clean easier the “USB junk”, you can use the tool (portable app, free): USB Scrub Cleans 1.00, http://filecloud.io/aikrqsoz

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                             (Google translated)

:smiley:   Hi Leito,

Dear member of SanDisk Community, welcome.

Mmm … Friend, try back to the beginning with the Cruzer.

 

1-   In other laptops that can recognize the Cruzer, try giving FAT32 format, to see what happens, and then NTFS format.

     Well, more fast and simple, is to use the tool (portable app, free): USB Flash Format (HP) 2.23, http://filecloud.io/6az3c7kg

On the Desktop PC, verify the following:

2-   Maybe what happens, is that there a corrupt line in the registry/USB, that detects this UFD as “problematic”.
     There might be a conflict between drive letters being used.

     Also, the intensive use of USB ports, generates “USB junk” in the registry.

     Then, to clean easier the “USB junk”, you can use the tool (portable app, free): USB Scrub Cleans 1.00, http://filecloud.io/aikrqsoz

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                             (Google translated)