Hi all,
Same thing with me? I have not used the USB Vault for a while and just logged into it today. I upgraded the software when asked and happily continued on. I’m sure it was still showing v2.0 but I was upgrading to 2.5.4.19W.
I was moving a few files around in the Vault and then it started “coping” something and froze, so I hit “Cancel” and boom, SanDisk crashed and I’m unable to get into my Vault…I can see that there IS data.
I read the posts…change name of the idx/idx.bak files…I’ve tried another laptop, no malware…Chkdsk fine, etc, etc.
Furthermore, I cannot seem to do anything…all menus are greyed out… AND the “Vault.idx” continually gets overridden to “USB Flash Drive-4C530000220412100263.idx” EVEN though I changed the idx.bak file to “Vault.idx.bak” also (searched for *idx.*)
SO, question #1. Is this an updating to 2.5.4.19W issue? IF you think the data IS unaccessable, so be it…I’m willing to UPGRADE to get the automatic backup etc…just kindly say so so I stop spending good time after bad. I’m 94% certain that the data was a backup of my external thankfully. The good thing is that for a few bucks I can upgrade and get the automatic backup, even to the cloud!
Question #2 is then the more important one: How do I get rid of the unaccessable file/data/vault and clear the USB to start fresh, knowing that I’m UPGRADING. It’s only a 32GB. Starting with a clean USB seems like the best use of my time. I’m thinking that (a) reformatting the USB, then (b) downloading the EncryptStick upgrade then (c) launching the program and starting fresh would have the program create the necessary folders/files to begin anew.
Thanks!
Thomas
