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Newbie
Posts: 2
Registered: ‎11-16-2016

SecureAccess 3.0 - How to extract a .pst file?

Hi there, I apologize for the basic question but here it is: I vaulted an old Outlook .pst file into SecureAccess 3.0 vault on a SanDisk USB stick.  In order to access the file i must copy it to my Windows 10 Pro desktop.  When I click on File -> Save Files to... and save it to a directory, the resulting file copied shows 0 bytes and is unuseable.  

 

How can i extract a specific file from the vault and get it back to my local hard drive, unencrypted?

 

thanks in advance for any guidance.

SanDisk Guru
Posts: 2,515
Registered: ‎07-23-2010

Re: SecureAccess 3.0 - How to extract a .pst file?

Do you have a File -> Copy option?  You're doing these commands in SecureAccess right?  Not Outlook?

Ed
Important files = Backed up files
Newbie
Posts: 1
Registered: ‎03-12-2018

Re: SecureAccess 3.0 - How to extract a .pst file?

This has happened to me as well...I have tried to copy past from the usb, save to folder from the usb, etc. and it goes from 3 kbs on the usb, to 0 on the computer....how do I open the pst file????