Sandisk ultra usb 3.0 flash drive not working

i only just got my usb  and it doesnt work its plugged in the light is on but no notification i checked hidden icons nowhere to be seen this pc nothing not even in device manager

https://www.easeus.com/partition-master/sandisk-repair-tool.html

I have my new usb sandisk ultra inserted into to my desktop computer, but no icon shows in my computer for this dirve. I want to be able to retrieve information from my scans.  I am presently trying to get access to your download the instructions to do so.

What does Disk Management show for the drive?

What OS are you running?