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Newbie
Posts: 1
Registered: ‎04-18-2017

Sandisk cruzer micro 2 gb flash on then off not recognized by pc

My dog bit into the part that slides to expose the USB part and it was only opening halfway, not enough to be able to plug into a USB port. So I took off the case in an effort to plug it in and transfer my files, I plugged it in and the light came on and there was a little message on the computer that said this device can't be installed. Then the light went off, and the drive was not recognized. I then unplugged it and re plugged it in and the light flashed on and then turned off still no drive for the USB. Can I get my files out of it and transfer them to a working one?
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SanDisk Guru
Posts: 4,158
Registered: ‎07-18-2007

Re: Sandisk cruzer micro 2 gb flash on then off not recognized by pc

if it is not recognized by any computer you would have to send it to a company that provides data recovery services to get the data.