04-18-2017 10:20 PM
My dog bit into the part that slides to expose the USB part and it was only opening halfway, not enough to be able to plug into a USB port. So I took off the case in an effort to plug it in and transfer my files, I plugged it in and the light came on and there was a little message on the computer that said this device can't be installed. Then the light went off, and the drive was not recognized. I then unplugged it and re plugged it in and the light flashed on and then turned off still no drive for the USB. Can I get my files out of it and transfer them to a working one?